Previous incidents
Service degradation - call bots
Resolved Apr 21, 2026 at 3:45pm UTC
Call recording is back to normal.
1 previous update
Bots Experience Degraded
Resolved Mar 24, 2026 at 7:33pm UTC
Bots are now joining normally. We are working to identify affected calls.
1 previous update
Bots Not Joining Calls
Resolved Mar 24, 2026 at 4:20pm UTC
Bots are now joining normally. We are working to identify affected calls.
CRM webhooks and intelligence delays
Resolved Mar 13, 2026 at 8:57pm UTC
We identified and resolved a backend processing bottleneck that caused temporary delays in CRM fields processing and conversation data updates. All systems are now operating normally and queues are clearing. No data was lost and no action is required on your end.
2 previous updates
CRM Web experience degraded
Resolved Mar 2, 2026 at 5:20pm UTC
A fix has been implemented and we are monitoring the results