Previous incidents
Some responses latency increased.
Resolved Feb 11 at 03:15pm EST
We identified the problem and a fix was deployed. We are seeing full recovering. We'll continue monitoring.
1 previous update
Delay on AI analysis
Resolved Feb 06 at 07:10pm EST
We’ve deployed several fixes and defined additional improvement plans that will be rolled out over the next few days.
We’re already seeing a decrease in latency and will continue to monitor closely.
1 previous update
Currently investigating degraded performance
Resolved Feb 04 at 09:59pm EST
We deployed a fix and all should be good now, we'll continue monitoring.
1 previous update
Errors during call processing
Resolved Dec 16 at 02:21pm EST
Performance is stable, and we’re actively recovering the accumulated queue. Backlog is decreasing and processing is catching up. We’ll keep monitoring closely.
4 previous updates
Elevated latency affecting dashboard performance
Resolved Dec 10 at 12:35pm EST
The performance issue has been resolved, and the platform is operating at optimal performance.
1 previous update