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Degraded
Delay on AI analysis
Feb 6, 2026 at 3:30pm UTC
Affected services
Insights
Call Summaries
Resolved
Feb 7, 2026 at 12:10am UTC
We’ve deployed several fixes and defined additional improvement plans that will be rolled out over the next few days.
We’re already seeing a decrease in latency and will continue to monitor closely.
Affected services
Created
Feb 6, 2026 at 3:30pm UTC
We are experience an increase on latency for AI analysis this could cause delayed results on several fields population. We are investigating right now
Affected services