Errors during call processing
Resolved
Dec 16, 2025 at 7:21pm UTC
Performance is stable, and we’re actively recovering the accumulated queue. Backlog is decreasing and processing is catching up. We’ll keep monitoring closely.
Affected services
Updated
Dec 16, 2025 at 5:12pm UTC
We’re seeing stable improvements and are monitoring key metrics. The team is investigating edge cases observed in a subset of requests to prevent recurrence.
Affected services
Updated
Dec 16, 2025 at 4:45pm UTC
We’ve seen a slight recovery in performance. Our team is deploying a hotfix to further accelerate recovery and improve stability. We’ll continue monitoring closely and share the next update soon.
Affected services
Updated
Dec 16, 2025 at 4:35pm UTC
Engineers are currently investigating the reported issue and continuing deeper analysis to identify the root cause. We’ll provide another update as soon as we have more information.
Affected services
Created
Dec 16, 2025 at 3:58pm UTC
We are investigating an issue causing calls to take more time than usual to complete processing. We'll report back soon with more information.
Affected services