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Degraded

Response times are increasing.

Nov 6, 2025 at 1:16pm UTC
Affected services
Web Application
API
Website
Salesforce
Hubspot
Super Agents
Insights
Call Summaries
Super Agent Builder

Resolved
Nov 7, 2025 at 2:46pm UTC

The mitigation measures deployed by our Engineering team have successfully resolved the issue. Systems are now stable and operating normally. We’ll continue to monitor performance to ensure everything remains fully functional.

Updated
Nov 6, 2025 at 11:31pm UTC

Several mitigation actions have been deployed across different environments. Engineering is monitoring performance metrics and system behavior closely to evaluate the effectiveness of these changes before proceeding with further adjustments.

Updated
Nov 6, 2025 at 3:57pm UTC

Our Engineering team is taking several actions to mitigate the issue. They are testing multiple patches and configuration adjustments in different environments to identify the most effective solution. We’re closely monitoring progress and will continue to share updates as we move forward.

Updated
Nov 6, 2025 at 2:56pm UTC

We’ve identified an overload issue within our internal workflow systems and database. Our Engineering team is actively investigating the root cause and working diligently to restore optimal performance. We’ll share additional updates as we make progress.

Created
Nov 6, 2025 at 1:16pm UTC

We are investigating an internal system that is causing to elevate response times in some of our API endpoints.